The company behind the global IT outage that cost businesses billions, blocked 5% of global air traffic and brought NHS systems to its knees has handed out $10 food vouchers to apologize.
And for some, they don’t even work.
CrowdStrike sought to thank and apologize to its ‘teammates’ and partners for the extra workload resulting from the outage last Friday, which took down millions of computers around the world.
According to a screenshot that was part of the thank you email sent to employees, the company acknowledged the “additional work” the July 19 incident caused “and for that, we send our sincere thanks and apologies for the inconvenience.” .
But some recipients posted on social networks that It didn’t work for them.
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TechCrunch, who originally reported the story, said they tried to apply for one of the gift cards, but an error appeared on the Uber Eats page saying that “it was canceled by the issuer and is no longer valid.”
A CrowdStrike spokesperson said in a statement to Sky News: “CrowdStrike has not sent gift cards to customers or clients.
“We have forwarded this to our teammates and partners who have been helping customers in this situation.
“Uber flagged this as fraud due to high usage rates,” they added.
Last week’s outage, which was described as the world’s worst as its effects are still felt today, was caused by a faulty software update that affected around 8.5 million Microsoft Windows PC devices. It caused delays at airports, broadcasters, hospitals and companies.
The issues emerged shortly after the latest version of the CrowdStrikes Falcon sensor software was released on Friday.
The update was intended to make systems more secure against hackers, but instead caused devices to display a “blue screen of death” due to faulty code.
In an update on Wednesday In its investigation into the crisis, CrowdStrike said a code flaw escaped its own security procedures, forcing computers running Microsoft’s Windows operating system to fail.
CrowdStrike added that a “recheck” has been implemented in an attempt to prevent a repeat of the issue.
The extent of the economic damage is still being assessed and may never be truly known.
A report from insurer Parametrix on Wednesday estimated that the total direct financial loss faced by US Fortune 500 companies, excluding Microsoft, was $5.4 billion.
This story originally appeared on News.sky.com read the full story
