A CUSTOMER has reported Walmart over alleged overcharging that left them paying hundreds more for merchandise.
They claimed the price error occurred during a trip to the supermarket in August and they only realized what happened after paying.
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The customer, Dave, asked other Walmart shoppers to avoid a specific store in New Jersey following the incident.
“Notice to Walmart shoppers on Route 70 and Route 88 Brick New Jersey,” Dave wrote in a publish for Facebook.
“I just went shopping there and my purchase cost $209.”
Dave stated that the total of $209 was considerably more than he should have been charged for the merchandise he purchased, but he assumed it was correct and paid in full before returning home.
“My girlfriend said it looks like a lot for what I bought,” he continued.
“When I got home, she checked the bill and my total was $99.76.”
If the adjusted total was correct, Dave would have been overcharged by $109.
“Be careful, buyers,” he warned.
STAY VIGILANT
Dave didn’t provide a receipt in his post verifying the error, and it’s unclear what could have caused the extra $109 to be added to the bill.
He probably took the receipt to Walmart customer service and got a refund for his troubles.
Other shoppers were furious about Dave’s situation.
“What a shame,” someone commented on her post.
“Check your receipt carefully at the register,” wrote another.
Dave isn’t alone either, as several Walmart customers have detailed similar overload issues this summer.
What to do if you are overwhelmed
If you’re overcharged at a retailer, there are a few ways you can get your money back.
If you notice that you have been charged more than the advertised or published price, inform an employee or manager.
Be sure to keep your receipt to show the price difference.
As a buyer, you are entitled to the lowest advertised, published or quoted price offered by the store.
If you are charged more than the advertised, posted or quoted price, inform the seller immediately. If the seller cannot help, speak to the manager.
Stores must honor the published price, even if the price has expired.
You can also dispute charges with your bank if you notice something suspicious on your statement.
According to Los Angeles County Consumer and Business Affairs
AGAIN, AND AGAIN
Another customer, Anna, stated that her grandmother had at least 13 charges added to her receipt when using a self-service kiosk at her local store, which totaled an extra $70.
The “mysteriously added” merchandise included several “watermelons” for $4.68 each and a 12-pack of Monster energy drinks for $19.98.
Anna’s grandmother was later reimbursed for the error, but reportedly received “no explanation” about how the purchases got there.
Others claimed to have been charged even more.
A Walmart shopper recently said he paid $121 for a $5 item during a recent trip to the grocery store.
Earlier this summer, another customer claimed he was charged more than twice the amount he should have paid for an item at the retailer due to its weight.
This story originally appeared on The-sun.com read the full story
