I’m a Best Buy employee – there is a way to get items returned at a lower price, but sometimes there is a big mistake

A BEST Buy employee revealed how to buy returned products for less.

However, they said some returns sometimes mistakenly end up back on shelves at full retail price.

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Best Buy employees recently took to Reddit to share the inside scoop on what happens to returned items.

Replying to a post on r/Bestbuyone revealed how customers can score returned items for less.

“They are returned, checked, and then sold in an open box for less based on their condition,” they wrote.

Shoppers can browse the entire selection of open cases via the online store.

Savings can reach 60% on major household appliances, such as stoves and refrigerators.

Some open TVs have up to 40% discount.

Returned items from all major brands can be found at the outlet, including Apple, HP and Samsung.

There are also a total of 25 Best Buy outlet stores in the US.

However, the Best Buy employee warned that sometimes returned items accidentally end up back on regular store shelves.

“Sometimes items slip through the cracks and are put back on the floor for sale, but they shouldn’t be,” they wrote.

The employee caught the attention of customers who criticized the online store for this.

“It happens, however, when this happens, people lose their minds and think it’s all a hoax or that they’re being scammed and then they decide to post it on Reddit as if it’s some conspiracy theory.”

More Best Buy secrets

Another Best Buy employee previously shared some fun store secrets on Reddit, including:

• Thieves steal laptop-sized items through store’s front door
• Employees can enjoy video games in the break room
• The store has a low mark-up on laptops and gaming systems and can even lose money when they are discounted
• Employees can only use the store discount to make purchases with their own credit cards

The Best Buy insider revealed that other returns are sold to companies in liquidation.

These companies sell pallets of returned items as-is at huge discounts.

Many people who purchase these pallets resell the products on sites like eBay for a profit.

BEST SHOPPING NEWS

Best Buy is closing 15 stores this year.

CEO Corrie Barry announced in March that the chain will “continue to close existing traditional stores” after closing 24 locations in 2023.

Best Buy’s famous Geek Squad division has also been downsized with a layoff announcement.

See why a former Best Buy employee thinks it’s always worth getting a Geek Squad protection plan on a new phone.

And find out which once-popular product category can no longer be found in Best Buy physical stores.