BEST Buy has announced that it is revamping its app and customers will see a new mobile experience in the coming weeks.
Additionally, Best Buy members will be able to get exclusive deals not offered in-store.
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In a May 14 press release, Best Buy shared that it will soon roll out new app features.
Using artificial intelligence, the technology retailer aimed to offer customers a more personalized online shopping experience.
The updates will be especially beneficial for shoppers with a My Best Buy Plus or My Best Buy Total membership.
They will have access to “member-only offers and personalized offers.”
Members can also sign up to receive notifications about discounts relevant to them.
Additionally, additional app updates include assistance with understanding membership benefits as well as tracking how much members save through exclusive offers.
“These improvements to our app are more examples of how we continue to leverage data and technology to personalize and humanize consumer electronics like no one else can,” said Brian Tilzer, chief data, analytics and technology officer at Best Buy.
“Our customers have unique needs and preferences, and our goal is to inspire the discovery of incredible new technologies and ensure they truly enrich their lives, all in the most relevant and integrated way possible.”
MORE NEW FEATURES
Several additional new experiences will be rolling out to the Best Buy app in the coming weeks.
- Custom home screen
In-app shoppers’ home screens will be powered by AI and more tailored to each customer’s interests.
This will take into account your purchase history, membership status, and technology journey.
New home screens can also include the latest deals, latest tech gadgets, and recommended products and services.
two. Discover Tab
The new Discover tab was created to encourage shoppers to explore different products.
It recommends a variety of gadgets, including new products, favorites, seasonal items, and festive products.
The tab also has the Best Buy Drops feature, which gives shoppers the chance to access limited-time deals.
The Yes, Best Buy Sells This feature helps customers discover unexpected products and categories you can buy at Best Buy.
Additionally, the Shop with Videos experience offers consumers a more visual shopping experience.
3. Live tracking
The new Live Tracking app feature displays live tracking progress on the buyer’s iPhone lock screen.
Best Buy Association
Best Buy offers shoppers three levels of My Best Buy membership.
My best purchase:
- Free
- Free standard shipping
My best purchase plus:
- $49.99 per year
- Free two-day shipping
- Member-only pricing on thousands of items
- Exclusive access to sales, events and products
- Extended 60-day return window for most products
Total of my best purchase:
- $179.99 per year
- Free two-day shipping
- Member-only pricing on thousands of items
- Exclusive access to sales, events and products
- Extended 60-day return window for most products
- Protection plans, including AppleCare+
- 24/7 technical support
- Support for VIP members
- 20% discount on repairs
It shows real-time information about the customer’s pickup order.
Best Buy will soon launch new live tracking updates “that will help you easily see, in real time, the important updates that matter most to you.”
4. Digital Wallet
The in-app digital wallet stores the buyer’s payment information and makes in-app checkout faster and easier.
The wallet also shows your offers, reward points, purchase history, receiving preferences and more.
Best Buy also plans to roll out features that allow shoppers to use their digital wallets in-store.
5. Custom push notifications
Thanks to the new updates, buyers will receive more specific and personalized notifications.
They can choose to receive notifications about rewards and their expiration, the latest technology releases and sales.
In related news, a Best Buy employee shares a way to get items returned at a lower price — but sometimes there’s a big mistake.
Additionally, Best Buy will close up to 15 stores and the CEO confirmed that the chain is making “efficiency” cuts.
This story originally appeared on The-sun.com read the full story
