‘Don’t do that!’ urges Target Buyer as it claims ‘tweaked’ return policy allows customers to ‘abuse’ the system

TARGET shoppers are begging others not to abuse a generous return policy that allows them to bring back some items after a year.

Most items must be returned to Target within 90 days in new or unopened condition.

But Target-owned brands like All in Motion, Cat and Jack, and Room Essentials can be returned a full year after purchase.

The only stipulation is that customers must provide a receipt for an exchange or refund.

But some buyers are taking advantage of the policy.

One Target customer said in a Facebook post that her children “will only wear Cat and Jack” after returning a year’s worth of clothes.

“I heard you can remove all cat and monkey clothes when your kids outgrow them, even if they are torn/stained. I tried today and they took them all back,” they wrote on publish.

“You can return up to $100 without a receipt per year, just show your ID (I used mine and my mom’s on 2 different returns). Or you can subscribe to the target circle and give back as much as you want. “

They recovered $173.57 on a store merchandise card and said they will spend the money on clothes this year.

Some shoppers accused this customer of abusing the policy and begged them to stop before Target changed the guidelines.

“Guys, don’t do that!!” one person pleaded.

“Target has already adjusted its return policy, likely due to people being abused.

“That’s theft! If your clothes aren’t defective, don’t return them.”

Another user warned about the policy finding.

“The new policy is that you can only return items without a receipt up to $100. Once you reach that amount, you will not be able to return anything for one year from when you made the return,” they wrote.

“I had to return the diapers my baby used and now I’m about $50 away from not being able to return them.”

Per Target policy, returns without proof of purchase are limited to $100 per year per customer.

OVER IT

Target shoppers also complain about a new self-checkout policy that limits who can use the cash registers.

Self-checkout has been dubbed “express checkout” and is only open to shoppers with 10 items or less.

Another part of the change is that individual stores can choose when to open and close self-checkout.

Target Return Policy

Here’s what you need to know about Target’s return policy:

Unopened items purchased from Target in new condition are eligible for a refund or exchange if returned within 90 days, according to the return policy section of the brand handbook. website.

The return window for Target.com purchases begins at order invoicing, which occurs when any part of the order has been shipped, delivered by a Shipt shopper, or prepared for pickup.

Certain items sold by Target may have a modified return policy, which is indicated on your receipt, packing slip, Target policy chart (refund exceptions), Target.com or in the item description.

Items without a receipt or that are opened, damaged or not in new condition may not be eligible for a refund or exchange.

For Target Plus Partner items, most unopened items in new condition can be refunded within 90 days.

The return period for these items begins upon order invoicing, and all items sold by Partner must be returned to Target, either in-store or by mail.

Some items sold by partners may have a modified return policy on Target.com.

Opened or damaged items may not qualify for a refund. In-store returns without a valid receipt will be refused.

Certain items, such as electronics, may have a shorter return period.

Customers should refer to the individual item description for specific return policy details.

Instead of cash registers being open all day, store managers can turn them off whenever the store isn’t particularly busy.

Target pilot-tested the programs and found checkout was twice as fast, but customers were experiencing something different.

“This is what Target looks like at 8pm because the store doesn’t want to run their self-service cash registers,” one shopper wrote on X, formerly known as Twitter, with a photo of the checkout line snaking through the store.

There was also a sign blocking the self-checkout registers that said “Staff members nearby are ready to help you checkout.”

“Okay, I dropped my basket and left. Target no longer needs my business,” the shopper wrote.

“I did the same thing last December when they didn’t have human cashiers and the line to work the ‘self-checkout’ at Target was 30 people long,” responded another customer.

“I’m not in line to do their job.”

A customer was kicked out of the self-checkout line by an employee who counted the items in his cart.

Plus, see why customers think they’re seeing lines four times longer than ever before.