A WALMART customer rejected the store’s delivery option after receiving moldy food.
They think a rival retailer offers better customer service.
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A Walmart buyer appealed X after a bad experience with the store’s delivery service.
As they explained, they recently switched from Shipt, a third-party delivery service, to Walmart Plus.
Shipt offers deliveries from a wide variety of stores, including Target.
“One problem with Walmart Plus compared to Shipt – when your customer buys moldy food with Shipt, they refund it, no questions asked,” they wrote.
“Walmart does not have chat support and expects you to physically return moldy food.”
The angry customer explained that returning the food in person was not always an option.
“Some people use these services because they cannot shop independently!”
Walmart stepped in to respond.
“We want our customers to enjoy using our services,” the grocer wrote.
Walmart encouraged the shopper to send a DM so they could investigate further.
WHAT IS WALMART PLUS?
Walmart Plus is a subscription service that entitles members to a range of benefits.
Popular perks include free delivery to your store, member fuel pricing at select stations, and the use of mobile scan & go, which allows you to scan items while shopping in store, speeding up the checkout process.
However, there are other lesser known advantages including;
- A free Paramount+ Essential plan
- Free tire repair and free road hazard warranty at Walmart Auto Care Centers nationwide.
- Returns collected at home
How to Sign Up for Walmart+
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See how to sign up Walmart+:
- Go to Wal-Mart website.
- Select ‘Account’ and then ‘Walmart+’.
- Click ‘Start 30-day free trial’.
- Enter your information.
- Enjoy the evaluation and benefits.
Remember to cancel before the 30 days are up or pay $12.95 per month (which you can cancel at any time) or $98 for the annual plan if you want to keep it.
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Walmart Plus costs $98 per year or $12.95 per month.
However, new users can sign up for a 30-day free trial.
What’s more, those receiving government assistance can get 50% off membership.
Walmart says members can access more than $1,300 a year in savings thanks to their membership.
See why a Walmart shopper is angry after his refund was denied.
And check the mispricing issue that shoppers face at self-checkout.
This story originally appeared on The-sun.com read the full story
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