A WALMART customer has hit out at the retailer after a negative interaction with an employee during a recent trip to the grocery store.
The buyer said the experience made him never want to go back.
two
They shared two photos of receipt in a post on X, formerly Twitter, with a photo depicting a handwritten note that said: “All items returned” and an employee’s initials.
The second photo showed the bottom of the receipt, which revealed a total of $252.35.
“So I went to Walmart this morning. I hate the place and haven’t been there in a long time,” the buyer wrote.
“I check my stuff.
“Concierge: I need your receipt.
“Me: Absolutely not! If you’re worried, open the records.
“DL: I need the receipt now
“Me: I need my money back. You can have it!”
Another Walmart customer expressed frustrations and said they never stop to check their receipts.
“I always tell them no and keep walking. Their shock is fun to watch,” they noted.
The original poster responded: “I’m sure being 4’11” leads them to be more aggressive. She was standing at the door.”
RECEIPT PROBLEMS
Consumers across the country took to social media to complain about Walmart’s anti-theft policies.
After using self-checkout at Walmart, one customer declared, “I’m not stopping!” when asked to present your receipts.
“Either their employee already called my stuff and they don’t trust yours, or I probably did their job without a discount,” they wrote on Facebook Comment.
How to Sign Up for Walmart+
*If you click a link in this box we may earn affiliate income
See how to sign up Walmart+:
- Go to Wal-Mart website.
- Select ‘Account’ and then ‘Walmart+’.
- Click ‘Start 30-day free trial’.
- Enter your information.
- Enjoy the evaluation and benefits.
Remember to cancel before the 30 days are up or pay $12.95 per month (which you can cancel at any time) or $98 for the annual plan if you want to keep it.
see more information
“I was observed by a camera and I have a receipt. I’m not queuing to leave the store right now.”
Shoppers are not legally required to show their receipts at Walmart except California, Florida, Illinois, New York and Washington.
Most states have a law called Shopkeeper’s Privilege to protect customers from being wrongly accused of stealing.
Employees cannot legally detain customers unless they have probable cause to suspect shoplifting.
Evidence of shoplifting may include witnessing a shopper pocket an item, changing a barcode at self-checkout, or hiding a small merchandise inside a larger product.
MANDATORY VERIFICATION
However, policies are different at stores like Costco, where customers must become members and agree to terms before purchasing.
The pickup checks come as retail giants are cracking down on theft.
Walmart shoppers have frequently expressed their frustration not only with the receipt verification policy, but also with the increase in blocked products.
One customer in particular was so fed up with the changes that he vowed to shop at Target.
The US Sun also previously reported on a shopper who “gave up” on Walmart and opted for Amazon.
USA reached out to Walmart for comment but did not immediately receive a response.
This story originally appeared on The-sun.com read the full story
