A WALMART shopper is tired of waiting in long checkout lines after the grocer opened just one weekday lane at his local store.
Jessie Lee of Missouri is among the long list of Walmart customers who are unhappy with their checkout experience.
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In an X thread complaining about the long lines waiting for customers, Lee revealed that his local store only has “one lane open during the week.”
He accused the mega grocer in X of “trying to force you to use self-checkout”.
“They pay 4 to 6 people to watch the cameras and clues instead of putting them in drawers. Ridiculous.”
Other X The user, who goes by the username A Torch, said his store only had four of 22 cases open, calling it a “total disaster and the result of corporate greed.”
But it’s not just the regular routes that customers are fed up with; Shoppers across the country are also demanding the opening of more self-checkout lanes.
Walmart has started reserving some self-checkout lanes for Walmart+ customers, leaving regular shoppers unhappy about being forced to wait in long lines.
Some even threatened to stop shopping at the chain and go to its competitor, Target, to avoid the lines.
A Missouri Walmart defended its inconsistent checkout track schedule, informing the Fox affiliate KTVI: “From time to time, our stores adjust the use of staffed checkouts and self-checkouts.
“As the number of shoppers and associated employees increases, these stores open self-service checkouts to manage the increased customer flow. This process is not new.”
Long lines aren’t customers’ only complaints, but checking their receipts at the end of their visit drives them crazy.
A staple at membership clubs like Sam’s Club and Costco is coming to Walmart stores and many customers aren’t having it, with many refusing to show it to employees.
While other customers complain, the company is overcharging for the items.
In January, Walmart paid a $45 million settlement in a class-action lawsuit that accused the grocer of overcharging customers in Florida for citrus fruit and meat products.
The class action lawsuit accused Walmart in October 2022 of overcharging customers for pork, poultry and seafood products, as well as oranges and grapefruits in bulk between October 19, 2018 and January 19, 2024.
Customers had until June 5 this year to claim the settlement money, which came to a total of $500.
Those without receipts could receive up to $25, according to the town.
Customers received 2% of the total cost of weighted products, as per settlement.
“We will continue to offer our customers low prices every day to help them save money on the products they want and need,” a spokesperson said. ABC news.
“We still deny the allegations, however, we believe a settlement is in the best interests of both parties.”
The company does not admit irregularities.
Latest self-checkout changes
Retailers are evolving their self-checkout strategy in an effort to speed checkout times and reduce theft.
Walmart shoppers were shocked when self-checkout lanes at several locations were made available only to Walmart+ members.
Other customers reported that self-checkout was closed at specific times and more cashiers were offered in its place.
While shoppers feared that shoplifting would fuel the updates, a Walmart spokesperson revealed that store managers are simply experimenting with ways to improve checkout performance.
One bizarre experiment included an RFID-powered self-checkout kiosk that would thwart fiercely contested receipt checks.
However, this test has been discontinued.
At Target, items are being limited in auto-checkout.
Last fall, the brand researched new express self-checkout lanes in 200 stores with 10 items or less for added convenience.
In March 2024, this policy was expanded to 2,000 stores in the US.
This story originally appeared on The-sun.com read the full story
