A TARGET customer expressed concern after noticing price differences when shopping online and in-store.
The company explained its policy regarding X.
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Like many all over the country supermarkets, prices at Target vary from location to location and state to state.
What’s more, online prices may differ from in-store prices.
A buyer who noticed this recently shared his opinion about X.
Ask why your in-store prices are so different from your online prices?”
“And also why do the prices of common items change while they are in online carts?”
“We appreciate you reaching out to us,” wrote Target’s official help account, AskTarget.
“Target stores have different prices due to zoning and prices in different cities.”
The grocer did not explain why prices might change while you are in online carts.
However, promotional prices and discounts may change while items are in the cart.
Target invited customers to send them a private message if they had any further questions.
MORE TARGET COMPLAINTS
Another reason for complaints among Target shoppers is the store’s new self-checkout rule.
Target now has a 10-item limit, forcing more shoppers to use traditional cash registers.
The company first tested the new limit as part of a pilot program, which was tested in about 200 stores last fall.
Latest self-checkout changes
Retailers are evolving their self-checkout strategy in an effort to speed checkout times and reduce theft.
Walmart shoppers were shocked when self-checkout lanes at several locations were made available only to Walmart+ members.
Other customers reported that self-checkout was closed at specific times and more cashiers were offered in its place.
While shoppers feared that shoplifting would fuel the upgrades, a Walmart spokesperson revealed that store managers are simply experimenting with ways to improve checkout performance.
One bizarre experiment included an RFID-powered self-checkout kiosk that would thwart fiercely contested receipt checks.
However, this test has been discontinued.
At Target, items are being limited in auto-checkout.
Last fall, the brand researched new express self-checkout lanes in 200 stores with 10 items or less for added convenience.
In March 2024, this policy was expanded to 2,000 stores in the US.
It proved to be almost double the speed of self-checkout transactions.
However, as a result, more customers now have to wait for a traditional registration.
Some expressed frustrations social media about limits, especially when there are few manned lanes open.
“You used to have a flawless shopping experience and now self-checkout is 10 items or less and you only have one or two cashiers,” wrote one on X.
“I don’t want to shop there,” they added.
Meanwhile, Target has rolled out new AI technology across all 2,000 stores.
And a common essential is now being locked away to deter thieves.
This story originally appeared on The-sun.com read the full story
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