SAM’S Club announced a new partnership, causing mixed reactions from members.
The retailer confirmed earlier this week that it has started working with T-Mobile to offer deals on phone plans.
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Customers who shop at Sam’s Club can now get T-Mobile as their wireless carrier via subscription for a release from Walmart, the store’s parent company.
“Starting April 10, 2024, members will have access to the latest products and services from T-Mobile and nearly all U.S. Sam’s Club locations,” the statement noted.
Sam’s Club called T-Mobile its “exclusive in-club wireless provider.”
Members receive “$1,350 value per line” if they decide to switch to T-Mobile and upgrade their devices using one of the two plans.
They include Go5G Plus and Go5G Next.
The warehouse retailer also said it would implement T-Mobile stations in its stores nationwide for “next-level convenience” for interested members.
Members can also have devices ordered from Sam’s Club shipped directly to their homes and even schedule in-store appointments to complete their shopping and cell phone needs, all in one trip.
Leslie Fletcher, vice president of Mobile and Services at Sam’s Club, said the partnership was made for the benefit of customers and because the two companies are aligned on offering “high-quality products and services at an exceptional value.”
Despite this mission from Sam’s Club, not all members seem to feel that the new relationship with T-Mobile is positive for their shopping experience.
PASS BACK
Several took to a Facebook thread to respond to the retailer.
One person said they would do anything to avoid vendors, and adding a T-Mobile area made their trips busier.
“I go out of my way to avoid all sales reps, no matter the company,” they wrote.
“I’m not there for that, leave me alone and let me shop in peace.”
Another accused Sam’s Club of not listening to member feedback.
“I would say, based on these comments, that if you actually listened to the feedback, there would be no salespeople in your stores,” fumed the shopper.
“I love Sam’s, but I can’t stand the salespeople in the store,” commented another.
“I’m there a few times a week and I have to walk the hallways around them to avoid them.”
Some others expressed a similar sentiment.
The US Sun has reached out to Sam’s Club for an official comment on members’ complaints about in-store salespeople.
For more related content, check out The US Sun’s coverage of the cut food item Sam’s Club members were disappointed by.
The US Sun also tells the story of how Sam’s Club’s outlet change could trigger the end of self-checkout at retailers.
This story originally appeared on The-sun.com read the full story
