A KROGER shopper has hit out at the store after claiming she was overcharged for medication.
This customer alleged that she was called a liar by the retailer when she tried to resolve one of the issues.
Angie Hall Beatty shared a complaint on Facebook about some of her medications purchased from Kroger.
Beatty said she was overcharged several times, but shared which one caused her to go on Facebook.
“Overloaded again!” she said in publish.
“I didn’t know at the time because Paul bought me a bunch of my medicine. Now I realize one was supposed to cost $32 but they charged me $75!!”
Beatty said he had to get money back from the store on several occasions because of this.
“This is the fourth time they have reimbursed me,” she wrote.
“You have to watch every move they make.
“On one medication a few months ago they refilled it 3 times. 2 bottles of the new dose and another bottle of a dosage I never took!”
Beatty then said she was upset by the store’s apparent response when she reported the overcharge.
“I called, they tried to blame me, basically calling me a liar,” she wrote.
“I took everything back there only to be blamed again!”
This Kroger customer explained that she would not abandon the chain because of the discounts she received at its pharmacies.
KRO NO!
Beatty wasn’t the only Kroger shopper to warn other customers.
Another customer shared a receipt that appeared to show four items they were overcharged for, The US Sun previously reported.
What to do if you are overwhelmed
If you’re overcharged at a retailer, there are a few ways you can get your money back.
If you notice that you have been charged more than the advertised or published price, inform an employee or manager.
Be sure to keep your receipt to show the price difference.
As a buyer, you are entitled to the lowest advertised, published or quoted price offered by the store.
If you are charged more than the advertised, posted or quoted price, inform the seller immediately. If the seller cannot help, speak to the manager.
Stores must honor the published price, even if the price has expired.
You can also dispute charges with your bank if you notice something suspicious on your statement.
According to Los Angeles County Consumer and Business Affairs
This person said they purchased chicken, grapes, mangoes, and mini potatoes, which were priced higher than what was stated on the sticker.
“Who needs coupons when you have sharp eyes? I identified 4 items on my Kroger receipt that were overcharged, including some ‘organic’ chicken,” they wrote.
This customer also shared an image of a receipt that showed he received a refund for these goods.
These complaints were not exclusive to Kroger shoppers, as The US Sun previously reported on a Walmart customer who complained about the same thing.
This shopper was upset by an excessive $85 charge on his receipt.
The US Sun has reached out to Kroger for comment.
This story originally appeared on The-sun.com read the full story
