A Costco customer was forced to leave his items behind after a membership card mishap.
A Reddit user saw every moment of the incident – right up to the moment the woman left the cart.
At Costco self-checkout, a woman close to the Reddit user was trying to pay for her purchases when she encountered a problem, according to the publish.
After calling an employee for assistance, she was told a manager would be needed to complete her purchase.
Pressed for time, the woman expressed her frustration but was told there was nothing more the employee could do.
When the manager arrived, the situation changed, the user said.
The manager requested the woman’s identification and asked if the card she was using belonged to her husband.
After confirmation, the manager explained that she would need to check with the membership department.
After a brief wait, the manager returned with a decisive response, saying that the woman could not proceed with the checkout because she was not registered for the subscription and sharing the card was strictly prohibited, according to the Reddit user.
The woman left her items behind and left the store.
The Reddit user then heard the manager and employee discussing the consequences: the membership involved would be revoked due to reports of sharing.
Groceries were promptly reloaded onto a cart, awaiting refilling by another employee.
A Comment in the post shed more light on the matter, claiming: “They are suppressing it.
“If it’s a shared membership, as both parties are, they ask but ignore whether you’re using the other person’s card.
“If not, you have to get [a] membership or abandon your cart.”
MEMBERSHIP CARDS ARE NON-TRANSFERABLE
You must present your membership card to an employee for access upon entry to Costco.
Costco Membership Sharing Guidelines
Costco has strict rules for subscription usage that shoppers must follow and has been cracking down on violators in recent years.
- Core Member Usage: Only the primary cardholder can use this Costco membership card. It is not allowed to share it for purchases, as the photo on the card must correspond to the person using it.
- Domestic Card: Each Prime Member can add one free Household Cardholder who lives at the same address. That person will receive their own membership card and can shop at Costco independently.
- Guest Policy: Members can bring up to two guests per Costco visit. However, only the member can make purchases. Guests must be accompanied by a member.
- Authorized cardholder: For an additional fee, you can add an authorized cardholder, such as a family member or friend, who does not reside at your address. They will receive their own card and will be able to make purchases independently.
Credit: Costco
Retailer membership cards are non-transferable, as per companybut the company allows members to issue a second family card to someone else living in their household.
Cardholders can also bring up to two guests on each visit, per company policy.
In order for anyone in your family to have member access, you must log into your Costco account.
Then, you will have to navigate to Account Details.
From there, you can add the person to your account and pick up their membership card at your local Costco.
Meanwhile, Costco customers are buying fewer items but spending more per visit as many struggle to afford necessities.
And a former Costco member revealed she saved nearly $400 after canceling her store membership.
This story originally appeared on The-sun.com read the full story
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