I’m canceling my Sam’s Club membership after the network messes up shipping – and they won’t even give me a full refund

A SAM’S Club customer has threatened to cancel her subscription to the retailer after a disappointing time.

She also said the store didn’t give her a refund.

In a recent social media post, Amy Blazer expressed frustration with her experience with Sam’s Club when trying to ship a grill.

Blazer reported difficulties in obtaining a refund and delays in communicating with the carrier.

“Let’s cancel our subscription,” she wrote.

“I don’t recommend Sam’s Club!”

Responding quickly to the complaint, Sam’s Club acknowledged the issue in a comment on its post.

The initial response was, “Hi, Amy. Thank you for bringing this to our attention. Allow us to look further into this matter.

“We kindly ask that you join us in a private message to continue our conversation.”

Blazer later updated his post to confirm that the issue had been resolved.

In a subsequent response, Sam’s Club expressed gratitude for the update: “Hi, Amy. Thank you for reaching out to us. We apologize for the overall experience.

“We are very happy to hear the good news. If you have any further questions or concerns, please feel free to contact us.

“Thank you for being a loyal member of Sam’s Club. Have a nice weekend.”

It is unclear whether Blazer canceled his membership following this incident and its resolution.

ANOTHER ASSOCIATION MISHAP

In similar news, a shopper criticized the retailer over a recent change to Sam’s Club’s shipping policy.

Sam’s Club members must meet a minimum spending threshold of $50 to qualify for free shipping.

Concerned buyers have expressed their intention to consider pausing their subscriptions in response to the new requirement.

Membership and store cards offered by major retailers

Here’s a breakdown of store cards offered to customers from various retailers and their benefits

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Costco:

• Gold Star Membership: $60 per year, shop at all Costco stores and online with two additional cards for your family.
• Executive Member: $120 per year, 2% annual rewards, discounts and additional benefits on Costco services, shop online and in-store and get two additional cards for home use.
• Sign up for a Costco Membership here

Sam’s Club:

• Club membership: $50 Per Year, Bonus Offers, Same Day Delivery, Instant Savings, Sam’s Club Mastercard, Members Only Fuel Savings, Tire & Battery Center, Free Membership and Complimentary Memberships.
• More membership: $110 per year, all the benefits of Club membership plus Sam’s Cash, free shipping, free curbside pickup, advance purchases, and pharmacy and optical discounts.
• Sign up for Sam’s Club membership here

Target:

• Target Circle: A free rewards program that allows users to earn 1% in Target Circle Earnings rewards when a qualifying purchase is made, access personalized deals and offers, receive a birthday gift, and earn a vote to help direct how Target helps your community .
• Target Circle Card: A credit, debit or reloadable card that offers users 5% off in-store and online, as well as exclusive offers, free two-day shipping and an additional 30-day return window. Formerly Target RedCard.
• Sign up for Target circle here

Walmart:

• Walmart+: $12.95 per month or $98 per year with 30-day free trial. It offers members free delivery, free shipping with no minimum spend, fuel savings, Paramount+ membership, car, Walmart+ travel, home returns, mobile scan and store entry, and early access to offers and product launches.
• Sign up for Walmart+ here

“This is… extreme,” one shopper posted on X.

“$25 would be reasonable, but $50? Who do they think they are, Nike? We’re talking about groceries, not Air Jordans.”

The retailer he responded saying they “value” customer feedback.

“Plus members will continue to have early shopping hours along with free curbside pickup,” the retailer responded.

“This means you can avoid the crowds and easily shop before regular club hours. Feel free to contact us with any questions. Thank you for choosing Sam’s Club.”

Meanwhile, Sam’s Club CEO shared that the company is looking to model its private label after Costco.

And some Sam’s Club customers are complaining about a policy that forces them to pay a higher price for purchases at specific times.