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‘I’m a Walmart Survivor,’ Shoppers Enthuse About Special Hours Change — But ‘Disappointed’ Customers Say It Didn’t Go Far Enough

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WALMART customers were surprised to see the store has early morning sensory hours.

Walmart first launched morning sensory hours last year.

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Walmart shoppers discussed the store’s early-morning sensory hoursCredit: X/ MarmotRespecter
During Sensory Hours, Walmart Dims Lights, Turns Down Music, and Pauses TV

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During Sensory Hours, Walmart Dims Lights, Turns Down Music, and Pauses TVCredit: Getty

The special shopping hours are intended to be calmer for people with sensory sensitivities like autism, PTSD and more.

Sensory hours take place every morning, from 8 am to 10 am, in all stores across the country and in Puerto Rico.

During this time, store lights become dimmer, in-store music is turned off, and televisions display a static image.

Groundhog Buyer (@marmotrespecter) shared a photo of the sensory hour sign at her local store on X.

“If this is real, I am now a Walmart survivor,” one person responded.

“It was cool. Mine is one of the older buildings so they can’t dim the lights, but it’s nice not to have music,” Marmot replied.

Someone claiming to be a Walmart cashier said they love working the early shift during sensory hours.

“8am to 10am is so calming that it always feels like all hell breaks loose when the music comes back at 10:01am,” they wrote.

“There’s a huge, noticeable difference. It flips a switch inside me.”

Others have pointed out that another benefit of sensory hours is that fewer people shop.

Walmart self-checkout protest: shopper abandons cart

One person said they left at 8am when the store opened and that it was “empty and quiet”.

Despite some shoppers celebrating, others said the store wasn’t doing enough.

“All they do is turn off the music you can barely hear. The lights were still as bright as normal. I was disappointed,” they wrote.

“I love sensory hours, but my Walmart doesn’t care about the lighting. At least I can shop without following the same Taylor Swift over and over again,” commented another shopper.

SHOPPING SWITCH

Customers called for a boycott of Walmart after the retailer announced it would limit self-checkout to shoppers with 15 items or fewer.

A customer from Plattsburgh, New York, about 20 miles south of the Canadian border, wrote in a Facebook post that an employee alerted him to the impending change.

“Yesterday I went shopping at Walmart and one of the amazing employees informed me that starting next week the self-checkout will have 15 items or less,” he wrote on June 30.

Several other shoppers soon began to see posters announcing the new rule appearing on boxes everywhere.

Why doesn’t Walmart offer Apple Pay?

Walmart CEO Doug McMillon revealed why stores don’t offer Apple Pay on Stratechery with Ben Thompson.

While the retailer’s use of Apple Pay has been an ongoing conversation, McMillon emphasized that “we would like customers to open our app in store all the time.”

The app can be used to help find items in the store, but it can also be used to pay for your purchases.

“That’s one of the things we’d like people to use our app for,” he said.

“Walmart, I’ve never been a fan of self-checkout, but store #03564 in Willow Grove, Pennsylvania, limiting self-checkout to 15 items is ridiculous,” wrote one shopper on X.

Another said that if the rule is enforced, Walmart should open more traditional checkouts.

“My goal is to obey the rules, but if you only plan to self-check out 15 items or less, you should have more than two cashiers working,” another customer added.

“Walmart made us use ourselves [checkout]. Now you want 15 items or less. We don’t want queues at the checkout. Do you want me to count my items? No. Make sure there are plenty of workers on the books,” wrote one Facebook user.

“I’m using a self [checkout] or spending more at Aldi, Lidl and Kisses.”

Shoppers also expressed concern about the arrival of new digital price tags on shelves, saying they could result in price increases.

Customers were encouraged to check the Walmart app to see how much the cost of groceries had increased.



This story originally appeared on The-sun.com read the full story

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