COSTCO buyers were warned not to trust staff to spot errors.
The wholesale retailer is known for its non-discriminatory receipt checks that all members must comply with.
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However, one customer has warned others that the process is “not foolproof” after they were charged twice for water, costing them $40.
On X, user @Srik shared a photo of the Costco receipt highlighting the double charge.
It said coconut water twice with two batches of $20.99 charges.
“@Costco beware of double charges on your receipts. Box of coconut water and charged twice,” said the buyer he wrote.
“When checked with customer service, the answer is that it will happen.”
“We need to personally check the receipt for inaccuracies,” the Costco member told other shoppers.
“Guys checking the exit isn’t foolproof. It happened 3 times.”
Others also highlighted the issue by sharing the same advice.
“Costco Members: Always Check Your Receipts,” Another Shopper he said on Facebook.
“This is the second time in two consecutive visits that they have overcharged me.”
The US Sun has reached out to Costco for comment.
Meanwhile, a Costco member taking full advantage of an online shopping service claimed she is being forced to pay additional fees on items for “no reason.”
Aubrey Walker uses the Instacart shopping service used by several retailers, including Costco.
It allows users to get their shopping done by locals and delivered to their homes.
However, it wasn’t until Walker checked her receipts and the price tags on the items that she realized she was often overcharged.
After going to customer service about the issue, the Costco member was told that online prices are set by individual retailers and may differ from in-store prices.
“Lesson learned… I didn’t realize they would be overcharging me for the steaks I ordered, simply for using the app,” she said in a lengthy Facebook post. publish.
Costco Membership Sharing Guidelines
Costco has strict rules for subscription usage that shoppers must follow and has been cracking down on violators in recent years.
- Core Member Usage: Only the primary cardholder can use this Costco membership card. It is not allowed to share it for purchases, as the photo on the card must correspond to the person using it.
- Domestic Card: Each Prime Member can add one free Household Cardholder who lives at the same address. That person will receive their own membership card and can shop at Costco independently.
- Guest Policy: Members can bring up to two guests per Costco visit. However, only the member can make purchases. Guests must be accompanied by a member.
- Authorized cardholder: For an additional fee, you can add an authorized cardholder, such as a family member or friend, who does not reside at your address. They will receive their own card and will be able to make purchases independently.
Credit: Costco
Meanwhile, another Costco shopper was overcharged $223 by Instacart for another reason.
As wholesale retailer members begin double-checking the work of receipt verifiers, other shoppers are accusing retailers like Walmart of being “stingy” when it comes to enforcing the anti-theft measure.
While members at stores like Costco and Sam’s Club agree to comply with receipt checks under their contracts, shoppers at other retailers do not.
However, some shoppers shared the lengths to which workers will go to verify receipts.
One woman was reportedly followed to her car, while another had her cart grabbed by a worker.
This story originally appeared on The-sun.com read the full story
