A SAM’S Club shopper was left humiliated after discovering a mysterious box of biscuits in her trolley.
The customer was stopped by an employee who noticed the item had not been scanned.
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Shanna Payne took to social media to share the embarrassing story.
“My daughter took some cookies last time and I didn’t notice and the scanner picked it up,” Payne explained on Facebook.
“I was so embarrassed when the lady stopped me because it wasn’t scanned.
“Count your items before paying! Especially if you have children with you,” she said.
Payne shared this story in response to a shopper’s post about Sam’s Club’s new scanners.
The retailer introduced artificial intelligence scanning technology in some stores in January 2024.
After customers pay, computer vision and digital technology take photos of customers’ carts to verify payment as they leave the store.
Sam’s Club plans to implement these AI scanners in all of its nearly 600 U.S. stores by the end of the year.
So far, more than 120 stores have launched these scanners.
The scanners are intended to prevent shoplifting, as well as speed up checkout times and eliminate receipt checks.
For Shanna Payne, this technology saved her from taking home an unscanned item.
And it appears other shoppers have faced similar experiences.
“I accidentally didn’t scan a watermelon – I counted the items and thought I was right – I got caught and felt like a criminal!” another buyer said.
“I would never intentionally try to steal – this thing works!”
Membership and store cards offered by major retailers
Here’s a breakdown of store cards offered to customers from various retailers and their benefits
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Costco:
- Gold Star Membership: $60 per year, shop at all Costco stores and online with two additional cards for your family.
- Executive Member: $120 per year, 2% annual rewards, discounts and additional benefits on Costco services, shop online and in-store and get two additional cards for home use.
- Sign up for a Costco membership here
Sam’s Club:
- Club membership: $50 Per Year, Bonus Offers, Same Day Delivery, Instant Savings, Sam’s Club Mastercard, Members Only Fuel Savings, Tire & Battery Center, Free Membership and Complimentary Memberships.
- More membership: $110 per year, all the benefits of Club membership plus Sam’s Cash, free shipping, free curbside pickup, advance purchases, and pharmacy and optical discounts.
- Sign up to be a Sam’s Club member here
Target:
- Target Circle: A free rewards program that allows users to earn 1% in Target Circle Earnings rewards when a qualifying purchase is made, access personalized deals and offers, receive a birthday gift, and earn a vote to help direct how Target helps your community .
- Target Circle Card: A credit, debit or reloadable card that offers users 5% off in-store and online, as well as exclusive offers, free two-day shipping and an additional 30-day return window. Formerly Target RedCard.
- Sign up for Target circle here
Walmart:
- Walmart+: $12.95 per month or $98 per year with 30-day free trial. It offers members free delivery, free shipping with no minimum spend, fuel savings, Paramount+ subscription, car, Walmart+ travel, home drop-off, mobile scan and store entry, and early access to offers and product launches.
- Sign up for Walmart+ here
Customers seem to be fans of this updated checkout system – they are excited about it.
For some stores, this means receipt checks are eliminated, leaving customers very happy.
“It was great going to Sam’s Club today. I didn’t have to show a receipt. They said I was good to go,” one said.
“I already like the scan and go feature. It’s the best thing ever!” another wrote.
MIXED OPINIONS
Others, however, were less enthusiastic about the system.
“Mine has this, but they still stand at the end and scan everyone’s receipts,” wrote one frustrated customer.
“Ours has it now and we still have to wait in line for them to scan the receipts and things we bought,” said another customer.
Although scanners were introduced to eliminate receipt checks, it appears that not all stores have taken advantage of this advantage.
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This story originally appeared on The-sun.com read the full story
