A COSTCO buyer allegedly tried to return a trash can years after it was purchased, only to discover that the store would no longer accept it for an important reason.
As one of its member perks, Costco offers a much-appreciated return policy, providing a great refund on almost every item.
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The wholesaler has he said Their goal is to “guarantee your satisfaction with every product we sell.”
For those unsatisfied with the item purchased, members can take the product back to their local Costco to return it and have the full purchase amount refunded.
This lax return policy was considered lenient compared to other major retailers, as Costco is known for accepting old furniture, plants, and even food in exchange for a refund.
One woman even managed to get her money back for a bottle of wine she finished but didn’t like.
However, there are limitations to the policy.
A buyer recently revealed in a Costco subreddit chain a shocking return a customer tried to make.
“Someone next to me in customer service tried to return a trash can,” the Costco shopper wrote.
“The employee said ‘sir, 7 years is an acceptable life expectancy for a trash can’ and was having none of it.”
Among the few exceptions to Costco’s return policy is the product’s life expectancy.
The policy outlines that Costco employees can deny returns of products with a “limited life expectancy,” including items like tires or batteries.
Items sold with a product-specific limited warranty may also be denied returns.
Other important exceptions to the return policy include diamonds over 1.00 ct, cigarettes, gift cards, shopping cards, gold or silver, as well as items from airlines and live performance events.
Electronics can be returned under the lenient policy, but will only be accepted within 90 days of purchase.
Returning an item at Costco may depend on where you purchased the item.
Costco Return Policy
What are the details of the famous return policy?
“We guarantee your satisfaction with every product we sell and will refund the purchase price,” said the return policy States.
There are some exceptions to this 100% satisfaction guarantee, which are:
- Electronics – Returns will be accepted within 90 days from the date the member received the product.
- Diamonds – 1.00 ct or larger must be returned with all original documentation within 48 hours and will be inspected for authenticity.
- Cigarettes and alcoholic beverages – These items cannot be returned by law.
- Items with a limited shelf life, such as batteries and tires, cannot be returned.
- Special order kiosk and custom installed programs may only be returned or refunded if under warranty repair/replacement.
- Gold bars, silver bars and coins are non-refundable.
- Store Cards are non-refundable.
- Airline items and live performance events are non-refundable.
Costco memberships can be canceled and refunded at any time if the customer is dissatisfied.
If products were purchased at a Costco store, they can be returned at any Costco warehouse return counter.
Products purchased online can also be returned to a Costco warehouse or online.
JAW-DROPPING RETURNS
While Costco may not be willing to accept an old trash can, other shoppers have shared shocking returns that they’ve successfully managed to earn.
A shopper witnessed another customer return three half-eaten foods in exchange for a full refund.
The buyer claimed the woman returned a half-empty container of pickles, half a bag of frozen peas and half a box of frozen egg rolls.
“I hope she pays with karma, because I really walked away thinking this was an abuse of policy,” the buyer said.
Another shopper was reportedly seen trying to get a refund for a bone-in steak consumed while on holiday – however, he only had a container of bones and fat to return.
The customer ended up being refunded about $0.13.
This story originally appeared on The-sun.com read the full story
