AN ALDI shopper has criticized the retailer for overcharging her for items she didn’t buy.
An employee also admitted that this has been a very regular occurrence.
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“The staff was nice and refunded me after checking the video camera,” the buyer said.
“They said this has been happening quite a bit, so keep an eye on your receipts.”
Aldi customers took to the comments to thank the shopper for the heads up.
“Thanks for the heads up, we’ll make sure we get receipts when we make our purchases,” commented one Facebook user.
Several social media users confirmed that this had happened to them too and demanded an explanation from Aldi.
“I was charged twice for an item, took the receipt and they refunded me immediately,” added another.
PANDEMIC PAINS
The coronavirus pandemic has had an impact on the retail sector, with consumer prices increasing 20.8% since 2020, according to the Bureau of Labor Statistics, per Bank rate.
Consumers have felt this impact on breakfast food prices.
The difference left shoppers shocked, as some pointed out “insane” inflation rates in groceries across the country since 2020.
Big retailers have tried to keep prices low for customers until 2024 – but many items, including some breakfast essentials, are still expensive.
A Walmart shopper realized the size of the discrepancy when she and her husband recalled purchasing four 12-packs of drinks for $10.
She then checked her Walmart mobile app for past orders and found a purchase of 30 items, including several cereals, in 2020 for a total of $70.29.
When I clicked the order button again, the total was over $160.
How to check if stores are overcharging
- Shoppers should always double-check the tag on the item they are holding with the tag on the store shelves
- If the product has been misplaced, you may be seeing an inaccurate price
- In automatic checkout, be sure to compare the advertised price with the price you saw on the sales floor
- For heavy items, it is important to check that the scale is at zero before weighing the product.
- Stores are required to display the weight on display, so managers must be notified if it is hidden
- Scales must also not touch any other part of the self-checkout
- After paying, buyers should compare what they paid to the items’ sales price
ASTROPHE CART
Another Aldi shopper criticized the retailer for a little-known shopping cart policy.
In a Facebook post, the mother of five shared that she took her son out of the shopping cart and placed him in the basket of the second cart because he was too tall for the child seat.
However, the Aldi cashier forced the shopper to take her son out of the second trolley so she could put her shopping in the basket.
The shopper explained that her son was injured and could not walk or stand, but was grateful after the cashier refused to accommodate her son’s injury.
“I had to stand there and hold him while she sat in her chair and did her shopping. I don’t even know why this bothered me so much (other than how hot and tired I am) but I was actually shaking and clutching back tears of anger,” the Aldi shopper wrote.
“The vibes just aren’t for me today. I tried calling the store to ask and of course it didn’t work,” she said, noting how difficult it was to reach the store over the phone.
US Sun has reached out to Aldi for comment. The grocer was unable to confirm the policy, which may vary by location.
This story originally appeared on The-sun.com read the full story
