Kroger Shopper Blows Up New ‘Bottomless’ Carts, Claims It’s ‘Impossible’ to Shop – Vows to Boycott, Head to Rival

KROGER shoppers have expressed concerns about the retailer’s new bottomless shopping carts.

Customers said the carts make it difficult to purchase larger items, such as cases of bottled water or bulk items.

two

“Kroger’s (Poplar and Cleveland) new bottomless shopping carts make it impossible for me to do all my shopping in one trip when I need heavy items like soda, water and kitty litter,” one said. social media of the user.

“The only reason I stayed with Kroger during its decline over the past two years was its convenient location, but if I can’t do all my shopping in one trip, it’s no longer convenient.”

One shopper said he went looking for his old Kroger shopping cart because it had a built-in panel underneath.

Consumers said they understood why the retailer switched to bottomless carts.

Kroger shoppers have noticed that customers sometimes forget to scan items placed below the shopping cart.

It comes after major retailers noticed an increase in organized crime and shoplifting.

To stop shoppers from stealing, many retailers like Kroger have implemented anti-theft policies.

These measures include tightening security, imposing random receipt checks, and limiting self-checkout items.

While some shoppers sympathize with the retailer, others say the new anti-theft policies have ruined the in-person shopping experience.

A Kroger customer was stopped to check his receipt after purchasing just one candy bar.

Consumers also criticized the retailer for placing products behind plexiglass, forcing them to wait for employees to retrieve items for them.

While consumers understand that retailers need to put expensive items under lock and key, some are frustrated that everyday products are now difficult to obtain.

At some stores, like Target, shoppers say everyday essentials are locked away.

Products such as deodorant, baby formula and even underwear are now locked up in some stores.

Shoppers have said their experiences are so bad they are considering shopping elsewhere.

Despite concerns about shoplifting, Kroger CEO Rodney McMullen said the retailer is thriving.

“Kroger is off to a solid start in 2024, led by the better-than-expected performance of our food business,” he said in a statement. Press release.

“By delivering value to customers and investing in our associates, Kroger remains well-positioned to generate attractive and sustainable returns for our shareholders.”

According to the press release, the company’s total sales were $45.3 billion in the first quarter, compared to $45.2 billion in the same period last year.

Meanwhile, a Costco shopper was shocked by how strict the retailer’s card membership policy was.

And Walmart customers are frustrated with the retailer’s strict new return policy.