A WALMART shopper says she was overcharged nearly $7 for two items she didn’t even buy.
The shopper expressed her relief on Facebook, saying she was purchasing two one-gallon bottles of Great Value Iced Teas when the receipt added two more sweet teas.
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“Please check your receipts when you leave Walmart! I don’t even know what made me look at mine, but I’m grateful I did,” she he said.
“I purchased two great value sweet teas. However, they also charged me for 2 Red Diamond sweet teas. I have no idea how they got on my receipt, but it’s almost seven dollars!!” she added.
She said she already called the store and they would refund her.
“I’m just telling you to keep an eye on your receipt,” she said.
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The post attracted many comments from other shoppers who also shared their experience of being overcharged for a Walmart purchase.
“I always check mine after being charged $50 for something I didn’t buy,” one user responded to his post.
The same user added that when he went to the service he already knew what it was.
“Yes, it happened to me twice. I truly believe the computer records are not perfect and or not set up correctly. Always check your receipt,” said another user.
The US Sun has reached out to Walmart for comment.
HOW TO REQUEST A REFUND
Walmart has set certain deadlines for refunds depending on how the payment is made.
For example, for payments made with debit and credit cards, refunds will be available within 10 business days, Walmart said on its website.
Meanwhile, using a SNAP card or Walmart gift card only gives you up to three hours to request a refund.
There’s even the option to get a refund if you no longer have your receipt.
“If you do not have the receipt, please show us your valid government-issued photo ID. We will accept your return if the information on your ID matches that stored in our secure database,” Walmart said.
What to do if you are overwhelmed
If you’re overcharged at a retailer, there are a few ways you can get your money back.
If you notice that you have been charged more than the advertised or published price, inform an employee or manager.
Be sure to keep your receipt to show the price difference.
As a buyer, you are entitled to the lowest advertised, published or quoted price offered by the store.
If you are charged more than the advertised, posted or quoted price, inform the seller immediately. If the seller cannot help, speak to the manager.
Stores must honor the published price, even if the price has expired.
You can also dispute charges with your bank if you notice something suspicious on your statement.
According to Los Angeles County Consumer and Business Affairs
BEING OVERCHARGED AT WALMART
While it’s unclear what caused additional items to appear on the receipt, Walmart has had other issues related to excessive charges that were simply out of any shopper’s control.
For example, the retail giant suffered an internal system failure in March, affecting 1,600 stores and incorrectly labeling mispriced items, leading to overcharging in some cases, according to Bloomberg.
In a separate case, Walmart was even sued for overcharging, leading to the retailer paying a $45 million settlement.
He was accused of charging too much for fruit, meat and seafood.
Qualified buyers could receive up to $500 in direct payments from the settlement.
The US Sun also wrote about other consumers who say they were overcharged by the retail giant.
In one case in Colorado, the store even said it was just a “slip of the finger”.
In another case, a woman in California documented her receipts when she realized the price was overpriced by up to 40%.
This story originally appeared on The-sun.com read the full story
