A SHOPPER has criticized Costco’s safety measures, saying Sam’s Club does it much better.
Membership-based warehouses like Costco and Sam’s Club offer perks that don’t come at traditional stores, like lower prices and bulk items.
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Of course, the benefits come behind a paywall and members receive cards to show they paid the price.
However, one buyer had a problem with Costcosecurity measures, saying that it is a hassle just to enter the warehouse.
“I like Costco and Sam’s two,” Joshua Dusseau wrote on Facebook.
“But in Costco, you have to show your membership card to enter, and if you use self-checkout, show it again. So I have to scan my card…
“So after all this, I have to show my receipt at the door.”
In recent years, Costco has cracked down on subscription sharing, asking customers for their membership cards along with a photo ID at automatic checkout.
“We don’t think it’s right for non-members to receive the same benefits and prices like our members,” Costco said at the time.
Meanwhile, receipt checks are part of the deal when signing up at Costco.
“It is standard practice in all of our warehouses to check purchase receipts when customers leave our buildings,” the company document says. website.
“It’s our most effective method of maintaining accuracy in inventory control, and it’s also a good way to ensure our members are charged appropriately for their purchases.”
But Dusseau says that shopping at Sam’s Club It’s much easier to write as all he has to do is open the app, scan the times he needs and swipe right to pay.
“Aerial cameras check my cart as I leave,” he wrote.
“Why is Costco so behind?”
One person agreed, saying Sam’s also has better prices, “but that might just be the stuff I buy.”
Latest self-checkout changes
Retailers are evolving their self-checkout strategy in an effort to speed checkout times and reduce theft.
Walmart shoppers were shocked when self-checkout lanes at several locations were made available only to Walmart+ members.
Other customers reported that self-checkout was closed at specific times and more cashiers were offered in its place.
While shoppers feared that shoplifting would fuel the updates, a Walmart spokesperson revealed that store managers are simply experimenting with ways to improve checkout performance.
One bizarre experiment included an RFID-powered self-checkout kiosk that would thwart fiercely contested receipt checks.
However, this test has been discontinued.
At Target, items are being limited in auto-checkout.
Last fall, the brand researched new express self-checkout lanes in 200 stores with 10 items or less for added convenience.
In March 2024, this policy was expanded to 2,000 stores in the US.
However, most disagreed with Dusseau, saying Costco workers are just doing their jobs. jobs.
“At the door they just need to make sure you have a card,” one person wrote. “At the register, they scan it and make sure the card belongs to you.”
The user explained that cards can be stolen, lost or borrowed, which is against company rules.
“Costco is a very successful company with its shareholders (who are employees). The company is owned by its people. Sorry, but I REALLY respect that!”
Another person shared a similar comment, writing: “They are keeping jobs.”
The US Sun reached out to Costco and Sam’s Club to comment.
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