Microsoft’s worldwide outage has left workers scrambling after they were unable to access their checks.
The massive outage delayed more than 4,000 people, caused more than 1,800 flights to be canceled and made it difficult to call 911 in an emergency.
3
3
Everything came to a screeching halt after a failed nightly Microsoft Windows update by cybersecurity firm CrowdStrike.
ADP also bore the brunt of the problems, with workers furious about their paychecks.
Employees woke up Friday morning expecting to see their paychecks on the ADP app, but due to the outage, there were delays.
The company tried to reassure customers that their money was safe.
READ MORE about the Microsoft outage
“The technical issue you are experiencing does not affect payment. Please consult your company’s HR/Payroll contact for resolution,” it said he wrote in X.
What we know so far:
- More than 4,000 flight delays have been reported in the US
- More than 1,800 flights were canceled
- American Airlines, Delta and United are among the main companies affected
- 911 services and hospitals were also affected by the problem
- CrowdStrike said the outage was not a cyberattack
- Microsoft has confirmed that the underlying issue has been fixed, but some services may still be affected
- Main maritime terminals delayed opening
- New York City and Washington D.C.’s transportation systems were affected
- Blue “recovery” displays appeared on screens across the country, from airport terminals to big-box store billboards
However, users were still concerned.
“Hey, I was supposed to get paid tonight and your app isn’t working?????” a user he wrote.
They also posted screenshots of their conversation with the ADP Virtual Assistant.
The user requested to see their payment statements, but the virtual assistant responded: “Hmm… something didn’t work. Please try again in a bit.”
ADP responded to the angry customer by saying: “We are aware that one of our service providers is experiencing issues, this is potentially impacting all companies using this provider.”
“This is also causing access issues with some ADP solutions. We are working with our vendor on a solution to restore service as quickly as possible.”
Another customer had issues with multiple applications.
Outage could take ‘weeks’ to resolve
Technology experts told The US Sun that although an official fix has been released for Microsoft’s outage, issues related to the blackout will continue to linger.
Al Lakhani, CEO of security firm IDEE, said the problems could persist for weeks.
“The consequences of incidents like these can be extensive and prolonged,” Lakhani said.
“In terms of restoring all affected computers to full operation, recovery can take hours, days or even weeks.
“This is because this is a supply chain attack. These are particularly harmful because a single compromised software update can impact thousands of organizations around the world.
“Leading to serious consequences, including service disruptions, intellectual property theft, and threats to national security.”
Another security expert, Adam Pilton, told The US Sun that it will take days for larger companies to recover.
“Depending on the size of the organization will determine the recovery time,” said Adam, senior cybersecurity specialist at Cybersmart, speaking to The US Sun.
“CrowdStrike has released a fix and provided guidance that is working for many users.
“For smaller organizations, this will take hours; for larger organizations, this can take days to resolve.”
Martin Jartelius, chief security officer at Outpost24, told The US Sun that some affected computers may need to be repaired manually.
“For those affected, if their systems didn’t receive the wrong update, that’s a positive,” Jartelius said.
“If they got the update, some seem to be able to start working and will fix themselves.
“Others will currently have a workaround to get the good update and will have some practical support including booting into safe mode and removing some files, hoping this can be done quickly for any system that needs high availability.
“But expect the cleanup in IT departments to potentially extend throughout the year. summer vacation.
“So where it really matters, this shouldn’t be too difficult to fix, but it will cost time and effort.”
“Bro, I tried to check APD, [but] this isn’t working and my mobile banking app isn’t working,” they he said.
A third customer he wrote“Ditto, what’s happening with the web or app? I can’t access my paychecks.”
‘RESTORED’
The payroll and human resources company provided a product status update to its website about the subject.
At noon on Friday, the company said: “Our systems have been restored.”
“If you were affected by this issue and processed payroll before today (7/19), you should not have experienced a delay.
“If you were impacted and scheduled your payroll processing today (7/19), our teams are ready to process your payroll as soon as we receive it. However, when employees receive their funds will depend on their personal bank. “
DISRUPT UPDATES
Since the initial wave of blackouts last night, Microsoft CEO Satya Nadella has provided an update on the crisis in a post on X post this morning.
“We are aware of this issue and are working closely with CrowdStrike and across the industry to provide customers with technical guidance and support to safely bring their systems back online,” he said. he wrote.
CrowdStrike CEO George Kurtz confirmed that the incident is “not a security incident or cyberattack.”
“The issue has been identified, isolated and a fix has been deployed,” he said. he wrote in X.
Social Security was also affected by the massive outage, closing its local offices, according to its report. website.
However, telephone lines remain open for people to make calls to the Administration.
The next scheduled payment is scheduled for July 24th.
US Sun has reached out to ADP for comment.
What is CrowdStrike?
The global cyber outage affecting television channels, banks, hospitals, airports and emergency services appears to be related to an issue at cybersecurity company CrowdStrike.
IT security firm CrowdStrike published a recorded phone message on Friday – saying it was aware of reports of flaws in Microsoft’s Windows operating system related to its Falcon sensor.
A pre-recorded message read: “Thank you for contacting CrowdStrike support. CrowdStrike is aware of reports of Windows crashes… related to the Falcon sensor.”
CrowdStrike, based in Austin, Texas, claims to be a global security leader that provides an advanced platform for protecting data.
A CrowdStrike update on Friday is said to have caused a critical bug in Microsoft’s operating systems, affecting millions of people around the world.
The company regularly updates systems with new antivirus software.
Cyber expert Troy Hunt told Australian TV network Seven: “It appears they have released a bad update, which is currently destroying all machines using it.”
This story originally appeared on The-sun.com read the full story
/cdn.vox-cdn.com/uploads/chorus_asset/file/24538244/DSCF0495.jpg?w=300&resize=300,300&ssl=1 "Sonos considers relaunching its old app")
/cdn.vox-cdn.com/uploads/chorus_asset/file/25503643/DSCF7817_Enhanced_NR_2.jpg?w=300&resize=300,300&ssl=1 "Microsoft is enabling BitLocker device encryption by default in Windows 11")
/cdn.vox-cdn.com/uploads/chorus_asset/file/25378907/STK088_SPOTIFY_CVIRGINIA_C.jpg?w=300&resize=300,300&ssl=1 "Apple gives in and approves Spotify app with EU prices")
/cdn.vox-cdn.com/uploads/chorus_asset/file/25571280/2408_Home_007578fb33c931bba638.png?w=300&resize=300,300&ssl=1 "Microsoft is making its Windows Game Bar more portable-friendly")
/cdn.vox-cdn.com/uploads/chorus_asset/file/25565579/DSCF0084.jpg?w=300&resize=300,300&ssl=1 "Google launches Pixel Studio AI imaging app")
/cdn.vox-cdn.com/uploads/chorus_asset/file/25569545/Fediverse_Activity_Carousel.jpg?w=300&resize=300,300&ssl=1 "Flipboard will allow you to follow fediverse accounts directly within the app")
/cdn.vox-cdn.com/uploads/chorus_asset/file/23951401/STK051_VRG_Illo_N_Barclay_12_tiktok.jpg?w=300&resize=300,300&ssl=1 "TikTok’s new group chats keep conversations going on the app")
