Kroger charged 5 times the amount – I was forced to block my credit card and couldn’t pay for my purchases

AN ANGRY Kroger shopper says she was overcharged about five times the amount she was supposed to pay, resulting in her card being blocked — and it’s not the first time.

The dissatisfied Kroger customer shared a photo of her receipt on social media platform X, revealing that she only purchased $33.05 worth of gas.

two

Now she claims $150.50 – almost five times the amount she actually spent – ​​was put on her card and she wants to know why.

“Why did you just put a pending charge on my debit card for over 5 TIMES the amount I paid for gas!?” wrote, kutekiTTi (@kute_kitti) On thursday.

“I paid $33.05 and you put a pending charge of…$150.50!?” she lamented.

According to the user, she had already been through this.

“This happened last year and all I was told was that the correct amount will be charged in a few days…”

She explained in a later comment that although this time she had enough funds in her account to cover the overcharge, she was not so lucky the previous year.

The first incident left his debit card blocked due to lack of funds.

“Last year, it blocked my debit card because my account didn’t have $150 to use,” she explained.

“I couldn’t buy groceries until the charge was made and processed correctly. Fortunately, this time my card was not blocked.”

The user went into more detail in a third comment.

“If I didn’t have $150 in the bank and bought gas for $33, my card wouldn’t work [because] shows a negative balance until the correct amount passes, which is between 3-5 business days.”

“So basically, it screws me for a whole week if I don’t have $150 in my account? OK then,” she wrote, adding curious emojis for effect.

The experiences left her angry and questioning why Kroger has such a policy.

“5X THE VALUE?? WHY??” she exclaimed.

NOT THE FIRST ANGRY BUYER

Other Kroger customers have found themselves in similar situations — and are demanding answers, too.

Shopper Stacy Hicks criticized the Kroger app after claiming she was charged for items she didn’t order and receive in an online order.

Hicks shared his warning on Facebook publish.

The buyer claimed she was overcharged when she tried to buy bananas.

“First I asked for five bananas, I got five bunches of bananas,” Hicks said in a Facebook post. publish. “I laughed at that.”

“I noticed an extra charge from Kroger of $77.71 at my bank. I check the receipt,” she added.

“There are several items listed as ‘replacements’ that I did not order or receive,” she said.

Another shopper using the app noticed that he was constantly being charged ten cents more for bags than the order required.

“Just today, the driver said he was being charged for eight bags and my things were for six (he corrected),” said the buyer (@theevilsquiddel) wrote in X.

“With thousands of customers, I’m sure the 20 cent overcharge really adds up. How much is Kroger making from its customers by charging for bags the customer doesn’t use?”

“I call customer service and they are useless,” the customer added.

Kroger did not immediately respond to a request for comment from The US Sun.