TARGET and Walmart employees responded to a customer after sharing their frustration with products being locked in glass.
TikTok user @jawnnextdoorr posted a video complaining about how long she had to wait for an employee to unlock the window so she could get her products.
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“If you guys are going to lock everything, you guys need to move a little faster to open it when I need it,” the user enraged.
“I came here as a good person and now I’m having bad thoughts.”
The video ends when the TikTok user looks around and continues waiting for an employee to help her.
Shoppers rushed to the comments section to share their own experiences with locked items.
READ MORE AT WALMART AND TARGET
“Because I waited 20 minutes once,” one user complained.
“Exactly, because I’ve been standing there for 10 minutes!!!” she raged for a second.
A third customer complained that he waited 15 minutes just to get deodorant.
“Me yesterday LMAO,” said a fourth.
“I waited about 30 minutes for someone. I was very angry”, commented a fifth.
However, employees from popular retailers Target and Walmart commented to share their thoughts on the locked glass debate.
“I work at Walmart, it’s AP [Asset Protection] putting the bags in and they never have anyone at the damn key box,” the employee wrote.
“Trust us retail workers, we don’t want them either, especially us stockers.”
“I understand you, but sometimes it was just [two] people on the floor with their keys, and even the employees had to bother them about the keys,” commented a Target employee.
“So honestly, that’s in store.”
A former Walmart employee also revealed that most store employees don’t have keys.
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They added that possibly one or two employees will have the keys, but will be on opposite sides of the store or helping customers.
US Sun has reached out to Target and Walmart for comment.
This comes after Target began cracking down on theft at locations this summer.
The company said that if the rampant theft continued, Target’s profitability would decline by more than $500 million compared to the previous year’s numbers, according to the NBC affiliate. CNBC.
To curb theft, retailers have implemented locked shelves, receipt checks and warning signs to deter theft.
Other anti-theft measures taken by retailers include adding receipt scanners, carts with locking technology and more security cameras.
Shoppers continued to express their frustration with the new changes, with one Target customer struggling to access essential items that were locked behind glass.
“You have to call an employee to open them [locked glass] to buy shaving cream, deodorant, underwear and socks,” the shopper said while calling the anti-theft measure “crazy.”
This story originally appeared on The-sun.com read the full story
