CHATBOTS can help you get things done faster – but they can also be dangerous.
Security experts have warned that criminals can use AI-powered chatbots to their advantage.
There are now many powerful AI applications, such as ChatGPT from OpenAI and Google Twins which can serve as your digital assistants.
And many customer support systems – like your bank’s, for example – also use AI to answer your questions.
Sadly criminals it can trick you into talking to fake chatbots or compromise the AI itself, putting you in serious danger.
US Sun spoke to cybersecurity expert Simon Newman, who revealed that there’s a typo clue you need to watch out for.
“This is a tricky issue for consumers as it can be nearly impossible to tell the difference between a chat box developed for a legitimate company and one used by a criminal,” said Simon, co-founder of Cyber London and International Cyber Expo. Member of the Advisory Board.
“The best advice to give consumers is to be cautious. If you’re using a bank’s chatbot, call them and ask about it.
“How secure is it and what information will it request from me?
“Remember to make sure you are using the real website and not a fake website.
“Look for typos in the address and if it doesn’t look right, stop.”
OH, EVERYWHERE!
The problem is that it will be increasingly difficult to survive without adopting AI.
Like smartphones or the Internet, AI seems likely to become part of everyday life.
“This is a very good question. I would like to think that we could live in a world without AI chatbots,” said Simon.
What is a retail chatbot?
Retailers are turning to artificial intelligence to personalize and improve the shopping experience.
Retail chatbots are automated virtual customer assistants that can drive sales and help shoppers by answering questions and providing suggestions.
Chatbots are used with generative AI and typically have natural language processing capabilities so they can respond to human speech.
Using AI, a chatbot can learn over time, meaning the more interactions it has, the better it becomes.
Chatbots are great for:
- Increasing personalization
- Reducing costs and improving return on investment
- Improving customer service
They can also be used to extend customer support hours, track orders, collect feedback, and find physical locations for shoppers.
Source: Fresh
“But it is already becoming more difficult to shop or bank online without encountering them.
“There are some potential risks with chatbots, particularly regarding their security, as we have seen cyber criminals develop fake chatbots.
“We also need to be confident about how our personal information is being used and stored when we use a chatbot, which is not always clear.”
There are ways to protect yourself, however.
AI romance scams – BEWARE!
Beware of criminals using AI chatbots to scam you…
The US Sun recently revealed the dangers of AI romance scam bots – here’s what you need to know:
AI chatbots are being used to scam people looking for romance online. These chatbots are designed to mimic human conversations and can be difficult to detect.
However, there are some warning signs that can help you identify them.
For example, if the chatbot responds very quickly and with generic responses, it is probably not a real person.
Another clue is if the chatbot tries to transfer the conversation from the dating platform to a different app or website.
Furthermore, if the chatbot asks for personal information or money, it is definitely a scam.
It’s important to stay vigilant and exercise caution when interacting with strangers online, especially when it comes to matters of the heart.
If something seems too good to be true, it probably is.
Be skeptical of anyone who seems too perfect or too eager to move the relationship forward.
By being aware of these warning signs, you can protect yourself from falling victim to AI chatbot scams.
The US Sun recently spoke to a cyber expert who warned against giving too much information to a chatbot.
“Never share sensitive information with a chatbot,” said Dr. Martin J. Kraemar, security awareness advocate at KnowBe4.
“You may need to share your flight booking code or parts of your address with an airline chatbot, but this should be an exception.
“You can always call instead of using the chatbot. Generally, never share your password or other authentication credentials with a chatbot.
“Also, don’t share your personal thoughts and intimate details. It’s safe to assume someone else will have access to them.
This story originally appeared on The-sun.com read the full story
