(NewsNation) – CrowdStrikeThe cybersecurity company that broke millions of computers around the world last week is offering its partners a $10 Uber Eats gift card as an apology, as first reported by industry publication TechCrunch.
In an email posted on social media platformCrowdStrike reportedly said the company recognizes the “additional work” caused by the July 19 accident.
The email, sent from a CrowdStrike email address on behalf of Daniel Bernard, the company’s chief business officer, said the company was sending “sincere thanks and apologies for the inconvenience.”
“To express our gratitude, your next cup of coffee or late-night snack is on us,” read the end of the email with a link to Uber Eats.
CrowdStrike later confirmed in a statement to Nexstar that the company only sent the gift cards to its teammates and partners, not customers.
“CrowdStrike did not send gift cards to customers or clients,” the statement reads. “We send them to our teammates and partners who have been helping customers in this situation.”
Engagement reported that some people had difficulty using Uber Eats gift cards, which apparently displayed a message stating that the offer had been rescinded.
CrowdStrike said in its statement that “Uber flagged this as fraud due to high usage rates.”
O CrowdStrike Outage Affected companies around the world across multiple industries, including banks, airlines, railroad companies, hospitals, 911 services, and some news broadcast operations. The company said a software error in its content validation system led to the outage.
“We cannot repeat this enough, we are aware of the impact and deeply regret that this occurred. We want to thank our customers and industry partners for their support and assistance following the release of a faulty content update. We know what happened and how to ensure make sure this doesn’t happen again,” CrowdStrike said in a post on Xold Twitter.
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