A DRIVER was banned from renting a rental car at Hertz because of something his father did before he died.
Eric Siegel explained that his father had issues renting a car from Hertz in 2021, and this still affects Siegel to this day.
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“My father Garry was supposed to rent a car from Hertz at the Austin airport in October 2022,” Siegel explained, according to the Elliot Report.
“There was a problem with his reservation. Things were said. A car was dented and he was put on the Do Not Rent list.”
A day later, Siegel rented a car in New Orleans without any problems, but a few months later, both Siegel and his father were added to the Do Not Rent list.
Supposedly, Garry could have cleared their names with a phone call, but that was no longer possible.
“Tragically, my father was diagnosed with a terminal brain tumor. He passed away,” shared Siegel.
It was unclear whether the company knew of Garry’s death, but it allegedly continued to send Siegal bills for transportation.
“They continue to harass us for credit card and insurance information and even tried to file a claim with my insurance for their damages,” he told the outlet.
Siegel said he has no problem resolving the damage claim with Hertz, but wants to be removed from the Do Not Rent list.
FIRST STEP
Siegel allegedly wrote an email to the company and they responded with a letter.
Hertz told Siegel he was “placed on suspension due to the loss or damage of the rental vehicle as a result of intentional or reckless behavior on your part or with your permission and due to your failure to cooperate with the rental location or claims management at your investigation of an accident, theft or other incident.”
The company also told the driver that its records showed there was an incident of “threatening, abusive or inappropriate behavior toward Hertz and its employees” and that is why he is on the list.
However, Siegel was not satisfied with the initial response.
“As you can see from the response form, they didn’t actually review what I wrote as they never addressed this case of mistaken identity,” he said.
SECOND ATTEMPT
In his second attempt to remove himself from the Do Not Rent list, Siegel turned to a Hertz executive.
He reportedly explained the situation and shared some details about the incident.
Siegel stated that his father’s irrational behavior was out of character due to the terminal diagnosis of brain cancer that he would receive just days later.
Hertz has not yet reversed the blacklist, according to the outlet.
They continue to harass us for credit card and insurance information and have even attempted to file a claim with my insurance for their damages.
Eric Siegel
Elliot Reports contacted the company on Siegel’s behalf and provided him with new information.
“It turns out I’ve been off the rent suspension list since September — although they can’t tell me why or how, and they’ve never contacted me,” Siegel explained.
“I think they just want the money. So let’s work on it. I really appreciate the help.”
RENTAL DISASTER
The US Sun has covered many Hertz car rental stories, including one woman who was charged for 2,000 miles after only having the car for a weekend.
Instead of being charged for two days, she was charged for a week’s rental.
“I looked [the bill for $914.99] and I thought, wait a minute, this isn’t right,” said Melisa Somers NBC in September 2023.
“It’s a lot more than I should pay.”
She fought the giant bill by sending documentation to prove the trip was short, including flight details that contradicted the rental period.
Somers said he also filed a police report in case the person with the car committed another crime.
After she wasn’t getting anywhere, she contacted NBC5 Responds, who was immediately able to help her.
Hertz confirmed in a statement that the matter has been resolved.
US Sun has reached out to Hertz for comment.
This story originally appeared on The-sun.com read the full story
