CashApp user discovered $2,900 missing from his account – when he called, the ’employee’ asked for $500 more and then was abusive

A COUPLE had thousands of dollars drained from their bank account after using a popular money transfer app.

David and Margarita Rosenbloom used CashApp to send each other money, often to get paid for side jobs and to split dinner checks.

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To use the app, you must have a debit card connected to your account to make payments.

However, in 2018, David told NBC affiliate WSVN-TV that he lost his debit card.

He searched for CashApp’s phone number on Google to report his card missing.

“While I was uninstalling the app, they accessed my account, entered all the information I provided and transferred $2,900,” David told the outlet.

Other users reported similar issues at the time, including Cosmo Hill, who also tried to contact CashApp after having an issue with his account.

“It’s saying, ‘OK, what’s the phone number? And what’s the email address? Then I can help you. I’m Cash App tech support.'”

Scammers created these fake numbers to trick CashApp users and steal more personal information.

Most users didn’t know they had been scammed until they were asked to spend more money to recover your funds.

“They said we need you to buy a $500 package Google Play cards,” David told the outlet.

He added that the person on the phone told him he would have to send the $500 gift card to restore the money in his account.

David involved WSVN-TV reporters and called the number again.

At first, the person on the phone handled the call normally after David said it was being recorded.

“You are trying to trick me. This whole thing is a fraud,” David told the caller.

The person on the phone stated that the call was not a hoax.

“No sir, I’m not trying to scam you. I’m asking what your Cash App account is? Your email or phone number.”

But the call turned nasty when the couple doubled down, accusing the caller of scamming them.

The caller yelled at the couple, calling David “unemployed.”

It was revealed that CashApp does not have a publicized customer service number.

The company typically communicates via email and never asks users for their PIN numbers or login codes outside of the app.

“I don’t want others to be deceived,” said David.

The couple managed money back, and at the time of the initial incident, CashApp was still investigating Hill’s case.

US Sun has reached out to CashApp for comment.

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