A SHOPPER is fed up with having multiple bad experiences at Walmart — and now says he’s turning to other stores.
Customers often have strong opinions about new retail strategies – like self-checkout to exit a store or checking receipts to prevent theft.
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But for one former Walmart shopper, the changes were too much.
Field of dreams (@prob10463) shared a post Friday on X about why they won’t shop at Walmart anymore.
“I stopped shopping at @Walmart when they made me check my own items, buy a bag if I want to carry my stuff, and locked away my $5.00 item that I can buy at the dollar store for $1.25,” wrote the user.
That wasn’t the only thing that bothered the buyer.
“Then treat me like a criminal over a Flippin receipt. This will be yet another reason”, they added.
Walmart and several other major retailers have undergone major changes in recent years in an effort to streamline the customer experience and protect their inventory.
But not all changes were well received by buyers.
MORE DISSATISFIED BUYERS
Other Walmart customers also promised not to return to the store for reasons similar to those presented by Field of Dreams.
Brandon (@quietstroller) said in a tweet earlier this month that his recent experience at a local Walmart would be his last.
“Yesterday I went to Walmart to buy soda and it took me 25 minutes to get there, get two liters of 2×2 soda and get to the checkout line to leave,” he said.
Brandon also complained about the in-store payment and checkout options.
“There were three cash registers open and no self-checkout,” he said.
And another Walmart shopper called it a day at the store after getting tired of only seeing self-checkout options.
“Never had a more aggravating experience in a store before, registers *hate* Chase cards because of old machines. Self-checkout has new machines. I hate this,” user X wrote.
And traditional records got so bad that they said they might not visit Walmart again.
“I really don’t want to go back to my good old supercenter ever again. This was supposed to be a simple trip to the grocery store and it turned into the most aggravating experience of all,” they wrote.
BIG CHANGES FOR WALMART
Several retail executives have spoken in recent years about the impact of market fluctuations and theft on store profits.
Walmart announced earlier this month that it would make hundreds of management-level layoffs during the next year as part of a response to the changing retail landscape.
A Lawyer’s Top 5 Receipt Checking Tips
Los Angeles attorney Camron Dowlatshahi spoke with The US Sun about receipt checks and a customer’s rights and options when asked to show their receipt.
- There has been a lot of debate surrounding the legality of a retailer asking to see your receipt, but if it’s in the store, it’s completely legal. “Apparently there is nothing illegal about this. You are still on the company premises and the reason for doing this is to avoid theft”, confirms Dowlatshahi.
- However, if they’re kicking you out of the store, that changes things, Dowlatshahi said. “Location is important,” he explained. “If you’re outside the store, you’re in the parking lot and they come and start accusing you of stealing and that you have to show the receipt, I think it’s a little bit of a different situation because now you’re in your way.”
- Although customers can say no to receipt checks, it can cause problems if you do so and the store suspects you of stealing. “You might say no, maybe it will create an unnecessary hassle for you because now you might have the police coming to your house and following up,” Dowlatshahi said.
- If you’re being blocked from leaving a store because you refused a receipt check, you may have legal action – but the store must have detained you for a long time. “Let’s say it’s for hours, that’s certainly false imprisonment, and they didn’t have any impetus to do it,” Dowlatshahi explained. “If a client has been emotionally traumatized by being detained for false imprisonment, I would definitely encourage [them] process.”
- “I would say, show your receipt,” he concluded. “It’s a very simple thing to do. If you haven’t stolen anything, it’s relatively simple to do,” the lawyer advised.
(According to Camron Dowlatshahifounding partner of Mills Sadat Dowlat LLP)
“It’s been just over four years since we faced the global problem pandemic that have reshaped our lives in so many ways, including the ways we work,” Walmart Chief People Officer Donna Morris wrote in a statement obtained by Quartz.
“In February 2022, we made the decision to bring Home Office associates back to our campus offices,” the statement continued.
“We believe that being together, in person, makes us better and helps us collaborate, innovate and move forward even faster.”
Several employees will also be asked to move closer to central offices, she said.
“Furthermore, some parts of our business we have made changes that will result in the reduction of several hundred campus roles,” the statement continued.
“We had discussions with associates who were directly impacted by these decisions. We will work closely with them in the coming days and months to navigate the best path forward,” concluded Morris.
Walmart did not immediately respond to a request for comment from The US Sun.
This story originally appeared on The-sun.com read the full story
