‘Take some notes from Costco’ angers Kroger customer after accusing retailer of locking cart’s wheels ‘for no reason’

KROGER has been criticized by customers who were caught off guard when their carts had a mind of their own after checking out.

Shoppers increasingly face changes at retailers across the country as the industry turns to new methods to deal with annual losses of more than $100 billion due to theft.

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However, not all changes are welcome as shoppers have taken to social media to complain about locked products, receipt checks and other anti-theft measures.

More recently, Kroger came under fire after shopping carts became the focus of new anti-theft technology in conjunction with cash receipts.

Stolen carts can cost businesses around the world up to $800 million a year, according to the Food Marketing Institute in Washington. Grocery store.

Additionally, they are often used by shoplifters as a quick escape method to transport large quantities of bulkier valuable items or goods.

Shopping carts are “integral to storing profits,” according to Good L Corpmanufacturer of shopping carts and baskets in the USA.

However, Kroger was told to learn some lessons from Costco’s way of doing business.

“Dear Kroger. Take some notes from Costco,” one angry shopper wrote on Facebook publish.

Charles Valentino instructed Kroger to follow in the wholesaler’s footsteps by imposing receipt checks on all customers at every store exit rather than “checking them on the spot.”

“Or at the very least, if you’re going to do a spot check, don’t follow up that check with LOCKING THE WHEELS OF THE SHOPPING KART, especially before they even know it’s coming,” he said.

“I didn’t even check out today! I asked the Kroger staff to check my purchases before I went straight to the exit so there shouldn’t be any suspicions.”

Valentino explained how he left the register after paying and headed towards the exit, but before he could leave his cart got stuck.

“Suddenly my wheels are locked in the driveway and some random guy comes up to me and asks to see my receipt…” he said,

“At first I thought the cart was faulty, but when I realized they did it on purpose, I was upset!

“I’m thinking about not going back there. I have other options nearby.”

‘DROP OF WATER’

Other Kroger shoppers took to the comments to share their frustrations with the retailer’s new anti-theft methods, with many calling it a “final straw.”

“I just picked up my items and left furious,” said one shopper after her cart got stuck following a hellish shopping trip with “ridiculous” queues.

“No one came to check my receipt either. It’s very frustrating.”

“My Kroger has also started checking receipts at checkout and I think this is the last straw for me,” said another.

A third shopper admitted he avoids the retailer if possible due to its “increasingly hostile stance towards customers”.

The US Sun has reached out to Kroger and Costco for comment.

It’s not just Kroger turning to new shopping cart technology to crack down on theft.

A shopper called Walmart’s “stupidest idea ever” locking cart wheels after she couldn’t get to her car with her shopping cart after limits were set in the parking lot.

Meanwhile, a Payless customer was left embarrassed after being forced to take all of her items out of her cart without a bag when it was locked.

While shoppers bristle at lockable carts, other retailers are receiving backlash for their smart carts, which allow customers to avoid cashiers.