A VIRAL video of a man refusing to show his receipt after using self-checkout has prompted a shopper to develop a payment solution for retailers.
In a TikTok posted on X, a man leaving the retail chain with carts full of items fought with employees after they asked to see his receipt.
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“No, you can’t check my receipt,” the customer said to the employee next to him.
Young children sat in the customer’s cart, which was stocked with a variety of household supplies.
“Come on, let’s go out,” said the buyer to the children who accompanied him.
When the customer left the store, several other employees approached to ask for the receipt.
“Do you have a receipt for the things that weren’t in the bag? Can we see this? an employee asked.
Throughout the minute-long video, the man remained steadfast in his refusal to allow the three employees to check his receipt.
Employees continued to pressure the shopper to comply, leading him to threaten to sue the store.
“Bro, I’m going to sue you… don’t play with me boy… Don’t touch my cart and accuse me of stealing,” the man shouted.
The post received more than 300,000 views and 10,000 comments.
One commenter suggested that retail stores offer customers the option of checking out at machines that require receipt checks or going to the register.
“Walmart should put a sign at self-checkout that the receipt will be checked at checkout,” the commenter said.
“If they do not agree, they can go to a hired cashier to check out and do not need to present a receipt when leaving.
“If they do not agree, registration will be reset to start rather than finalize the purchase.”
Other commenters helped inform buyers of their receiving rights.
“You are not legally required to show your receipt at Walmart or other stores,” one user posted on X.
“UNLESS you are at a membership store like Costco or Sam’s. You will then be asked to show your receipt because you agreed to do so with your membership fees.
“Stop allowing others to have control over you.”
Legally, the commenter is correct.
Stores like Walmart and Target, which don’t require membership, are not allowed to ask to see your receipts unless employees suspect a customer of shoplifting.
Membership-based stores like Costco and Sam’s Club may request your receipts according to the store’s terms and conditions.
While stores don’t have the legal authority to see your receipts, a lawyer previously told The US Sun customers they should just comply.
Los Angeles-based attorney Camron Dowlatshahi spoke with The US Sun about a customer’s receiving rights after check-out.
“I would say, show your receipt,” Dowlatshahi said.
“If you haven’t stolen anything, it’s relatively simple to do.”
A Lawyer’s Top 5 Receipt Checking Tips
Los Angeles attorney Camron Dowlatshahi spoke with The US Sun about receipt checks and a client’s rights and options when it comes to being asked to show their receipt.
- There has been a lot of debate surrounding the legality of a retailer asking to see your receipt, but if it’s in the store, it’s completely legal. “Apparently there is nothing illegal about this. You are still on the company premises and the reason for doing this is to avoid theft”, confirms Dowlatshahi.
- However, if they’re kicking you out of the store, that changes things, Dowlatshahi said. “Location is important,” he explained. “If you’re outside the store, you’re in the parking lot and they come and start accusing you of stealing and that you have to show the receipt, I think it’s a little bit of a different situation because now you’re in your way.”
- Although customers can say no to receipt checks, it can cause problems if you do so and the store suspects you of stealing. “You might say no, maybe it will create an unnecessary hassle for you because now you might have the police coming to your house and following up,” Dowlatshahi said.
- If you’re being blocked from leaving a store because you refused a receipt check, you may have legal action – but the store must have detained you for a long time. “Let’s say it’s for hours, that’s certainly false imprisonment, and they didn’t have any impetus to do it,” Dowlatshahi explained. “If a client has been emotionally traumatized by being detained for false imprisonment, I would definitely encourage [them] process.”
- “I would say, show your receipt,” he concluded. “It’s a very simple thing to do. If you haven’t stolen anything, it’s relatively simple to do,” the lawyer advised.
(According to Camron Dowlatshahifounding partner of Mills Sadat Dowlat LLP)
This story originally appeared on The-sun.com read the full story
