‘Clearly no quality control,’ angers Sam’s Club member after finding mold for 4th time this year — chain unapologetic

A SAM’S Club shopper was furious after finding mold on one of his items for the fourth time this year.

The buyer quickly took to social media to share a photo of the disgusting mistake.

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“@SamsClub I’m tired of you replacing brand names with your brand,” he wrote User X Harry Delien.

He posted a photo of the cheese stick, which had a black stain despite the product being sealed.

“Today’s challenge… shape the cheese stick on. Fourth time this year,” Harry continued.

“There’s clearly no quality control where you get this garbage and put your name on it.”

Harry stated that the cheese It already had mold on it before it was sealed for purchase.

He received a response from the official Sam’s Club Help X account, thanking him for bringing the incident to their attention.

“We would like to look into this for you,” the tweet said.

“Could you send us a DM with more details? Click the link below to continue via chat.”

The response notably did not include an apology.

BUY FLOP

Turns out another shopper was left frustrated after a bad delivery experience left their items crumpled.

However, the warehouse club defended the customer but did not offer an apology.

“Sam’s Club, I love you. I make. But you guys are the worst at packing boxes for shipping,” wrote shopper Jenny Brown on X.

Brown also shared photos of the damaged items, which included a container of garlic and a bottle of olives. oil.

Both items were dented and the box they were shipped in was stained, meaning one of the products may have spilled.

O Sam’s Club The help page was quick to address the incident and defend Brown’s experience.

“Hi. Thanks for bringing this to our attention. This is definitely not the experience we want you to have,” the tweet read.

Sam’s Club asked Brown to DM the store for further help, however, did not apologize for the damaged products.

CLUB COMPLAINTS

Sam’s Club It was also criticized because shoppers were frustrated with the retailer’s perks.

Sam’s Club offers customers two membership levels: Club membership for $50 per year and Plus membership for $110 annually.

Plus members have the added benefit of getting early access to stores by shopping from 8am to 10am, however, many Club members dislike the policy.

Membership and store cards offered by major retailers

Here’s a breakdown of store cards offered to customers from various retailers and their benefits

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Costco:

• Gold Star Membership: $60 per year, shop at all Costco stores and online with two additional cards for your family.
• Executive Member: $120 per year, 2% annual rewards, discounts and additional benefits on Costco services, shop online and in-store and get two additional cards for home use.
• Sign up for a Costco Membership here

Sam’s Club:

• Club membership: $50 Per Year, Bonus Offers, Same Day Delivery, Instant Savings, Sam’s Club Mastercard, Members Only Fuel Savings, Tire & Battery Center, Free Membership and Complimentary Memberships.
• More membership: $110 per year, all the benefits of Club membership plus Sam’s Cash, free shipping, free curbside pickup, advance purchases, and pharmacy and optical discounts.
• Sign up for Sam’s Club membership here

Target:

• Target Circle: A free rewards program that allows users to earn 1% in Target Circle Earnings rewards when a qualifying purchase is made, access personalized deals and offers, receive a birthday gift, and earn a vote to help direct how Target helps your community .
• Target Circle Card: A credit, debit or reloadable card that offers users 5% off in-store and online, as well as exclusive offers, free two-day shipping and an additional 30-day return window. Formerly Target RedCard.
• Sign up for Target circle here

Walmart:

• Walmart+: $12.95 per month or $98 per year with 30-day free trial. It offers members free delivery, free shipping with no minimum spend, fuel savings, Paramount+ subscription, car, Walmart+ travel, home drop-off, mobile scan and store entry, and early access to offers and product launches.
• Sign up for Walmart+ here

Club member Robert Linthicum criticized X for the rule, writing that it forced him to leave behind a cart with $200 worth of groceries.

He explained that he was self-checking out and scanning his membership card, but the register denied him the ability to complete his purchases.

“On-screen response: ‘Pay us $40 for the privilege of shopping before 10am,'” he raged.

Linthicum said he pressed a button to call for help, but when no one came, he abandoned his shopping.

US Sun has reached out to Sam’s Club for comment.

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