Epyx has reported a significant influx of new engine manufacturers to its flagship service, maintenance and repair (SMR) platform, 1link Service Network. This platform is used by fleets made up of more than four million cars, vans and trucks to manage their SMR processes, collaborating with thousands of franchised dealers, independent workshops and quick service providers.
Greg Tucker, head of OEM and dealer management at Epyx, announced that five manufacturers – BYD, GWM, SsangYong/KGM, Omoda and Seres – joined the platform last year. He also noted ongoing discussions with several additional manufacturers interested in joining.
“In a typical year for 1link, we might have one or two new manufacturers come on board, so this is a unique time and one that is creating very specific pressures on meeting fleet needs when it comes to SMR,” Tucker said.
Tucker highlighted that a significant number of new entrants, mainly from China, as well as the US and other regions, are recognizing the importance of fleets in the UK market.
“As it is effectively the industry standard for fleet SMR, they want their vehicles and dealers added to 1link as quickly as possible,” he explained. “Effectively, this needs to be implemented as soon as they start selling cars and vans so that fleets and service providers can process the SMR that keeps business moving.”
The process of onboarding new manufacturers into 1link involves several important steps, such as obtaining new repair data from independent experts to estimate the cost and time required for SMR tasks and recruiting franchise dealers for each new entrant.
“Creating the right data and adding it to the platform takes time, but so far, we are pleased to say that we have been able to provide an SMR infrastructure in 1link to the vast majority of these new manufacturers and fleets deploying their vehicles in a timely manner. way,” Tucker said.
Tucker also emphasized the scalability and adaptability of the platform, which has been developed over the past two decades. “Although it was not designed with the expectation that so many manufacturers would be added in such a short time, our technology has performed well,” he added.
“Epyx Reports Increase in New Engine Manufacturers on SMR Platform” was originally created and published by Online Car Financinga brand owned by GlobalData.
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