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CDK Global investigating cyber incident, briefly closing all systems

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(Reuters) – Retail technology and software provider CDK Global was investigating a cyber incident and proactively briefly shut down all of its systems, the company said on Wednesday.

The company, which provides software for car dealerships, said its core dealership management system and digital retail solutions have been restored. He said he also tested and consulted outside experts after the incident.

“We continue to conduct extensive testing on all other applications and will provide updates as we bring these applications back online,” CDK said in a statement emailed to Reuters.

CDK’s systems first went down around 2 a.m. EDT (0600 GMT) and some functions began coming back online Wednesday afternoon, according to a Bloomberg News report.

The company was purchased by investment firm Brookfield Business Partners in April 2022 for $6.41 billion in an all-cash deal that took the last major publicly traded software provider private to auto dealers and manufacturers.

“We are aware of a reported outage at CDK. We are currently evaluating any impact at our Ford dealers,” Ford Motor told Reuters in an emailed statement.

General Motors and BMW did not immediately respond to Reuters’ requests for comment sent outside normal U.S. business hours on whether the cyber incident affected their dealerships.

(Reporting by Juveria Tabassum; Editing by Josie Kao and Leslie Adler)



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