Customers who used one of the devices between September 16, 2016 and January 3, 2023 are potentially eligible to make a claim, but the requirements are quite strict. Eligible parties fall into one of two groups: people who paid out of pocket for repairs to their iPhone 7 or 7 Plus due to audio issues, or customers who reported an issue that they didn’t pay for the repair.
Members who have paid out-of-pocket to Apple for repairs or replacements for Covered Problems, as reflected in Apple’s records, who do not opt out and timely submit payment information to the Settlement Administrator will receive an equal payment of at least $50 and no more than $349.
Settlement Class Members who reported Covered Problems to Apple, but who have not paid Apple out of pocket for repairs or replacements of the Covered Problems, will receive an equal payment of up to $125.
According to Apple’s statement in the proposed settlement, its records showed that “…on average, following the alleged outburst, customers paid $193 in out-of-pocket expenses to Apple for repairs or replacements allegedly related to the Covered Problems.”
MacRumors reported in 2018, a document sent to Apple Authorized Service Providers acknowledged microphone audio issues on some iPhone 7 devices running iOS 11.3; However, in the settlement, “Apple denies all allegations made in the lawsuit, denies that the iPhone 7 or iPhone 7 Plus had any audio problems, and denies that Apple did anything improper or illegal.”